Contact Us

Thank you for visiting Kivo Fashion. We are dedicated to providing you with a seamless shopping experience. If you have any questions, concerns, or order inquiries, our customer support team is here to assist you.

Customer Support Details

Official Email: support@kivofashion.com
Support Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)
Online Store: Open 24/7 for browsing and ordering
Registered Office Address:

Kivo Fashion

[Insert Physical / Registered Business Address Here]

Order Inquiries & Modifications

Order ID Requirement: Please include your Order ID in the subject line or body of your email so we can access your order details immediately. Your Order ID is available in the confirmation email sent after purchase.
Order Modifications & Address Changes: Because our print-on-demand items enter production rapidly, order or address modifications are strictly subject to dispatch timing.
- If your order has not yet been dispatched, contact us immediately and we will make every effort to update your details or order preferences.
- If your order has already been dispatched, we are unable to modify the shipping address or order contents. Please reach out to us as soon as possible so we can coordinate with our dispatch partners to explore available options.
Refund Processing: In instances where a cancellation or modification results in an approved refund, please allow 5 to 7 business days for the funds to process and reflect in your original payment method.

Response Expectations & Email Tip

Response Window: Our team reviews and responds to messages in the order received during active business hours. Please allow up to 24 working hours for a reply.
Check Your Spam Folder: If you have not received a response from us within 24 working hours, please check your Spam or Junk folder, as automated email filters may occasionally redirect our messages.